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Ahmed Reda Sayed Massoud
Email Operations Manager & AI Automation Builder
UAE
ahmedredamassoud@gmail.com
linkedin.com/in/ahmed-reda-476b0514b/
Summary
I'm not a software developer who does operations on the side. I'm an operator who builds — someone who understands what's actually breaking in a business, and has the technical range to go fix it with real software, automation, and AI.
Experience
Branch Manager / Email Operations Manager
NOV 2025 — PRESENTEmail Marketing Operations Company — UAE
- —Manage day-to-day branch and email marketing operations
- —Coordinate and monitor team performance
- —Manage high-volume email campaigns
- —Monitor email infrastructure and deliverability
- —Identify operational problems and bottlenecks
- —Build internal tools and AI automation to improve workflows
- —Create reporting and monitoring systems
- —Improve processes through automation
Flagship project
MailPilot AI
Creator · Product Builder · Operations ManagerThe platform I built to run our entire email operation from one place — campaigns, infrastructure, deliverability, team performance, and AI-assisted decision-making, unified into a single system instead of scattered across a dozen tools.
Skills
Operations
Branch & team management · Email operations management · Workflow optimization · Team performance monitoring · Operational reporting · Process design · Problem solving
Email Marketing
High-volume email operations · Campaign management · Email deliverability · Sending infrastructure management · Domains & IP management · Inbox / spam monitoring · Email warm-up · PMTA operations · Seed testing · Performance analytics
AI & Automation
AI workflow automation · AI assistants · Internal business tools · Operations automation · Automated reporting · Monitoring and alert systems · AI-assisted decision making · Building practical AI applications
Product & Technical
Internal platform development · Dashboard design · Business intelligence dashboards · API integrations · Database-driven applications · Automation systems · Monitoring systems